Jorge Carlos Ponton
IT Consultant - Agile Transformation Management for Industry 4.0

    Professional Background:


    Extensive experience on IT/ITeS (IT Enabled Services) solutions for global customers, Fortune 500 and

    mid-market companies. 20+ years as Consultant on IT Processes and Governance (Agile Coaching and

    Leadership, Transformation and Innovation Management). Passionate musician, technical writer, and eager

    self-paced learner. Such mix of skills have allowed me to acquire hands-on experience and specialized

    knowledge on different activities related with Industry 4.0 during the last years. An innovator with a

    reputation of “creative disruptor”. Have achieved several certifications which give me the opportunity

    to learn and serve the greater good, helping my community and dear colleagues.



    Continuing Learning Education:

    SAS Platform Administration: Getting Started, SAS Training - Jul 2020

    (CSM) ScrumMaster Accredited Certification with Enterprise Scrum, ScrumAlliance - Jun 2015 - 2022

    SAFe Agilist (SA) Certification, Scaled Agile - Apr 2020

    The Agile Samurai Bootcamp, Udemy - Feb 2020

    New Business Markets in the Internet of things (IoT), Udemy, Sep 2019

    AWS Cloud Practitioner Essentials (Second Edition), Amazon Web Services, Aug 2019

    AWS Business Professional Accreditation, Amazon Web Services, Aug 2019

    Data Science Foundations, IBM Data Science Professional Certificate, Coursera, Jul 2019

    CAPM Certified Associate in Project Management (PMI) - Executrain - Zapopan, Jalisco, MX. Jun 2019

    IBM Data Science Orientation, Coursera, May 2019

    Big Data Foundations, CognitiveClass, May 2019

    Master Data Management, The Arts of Science - Udemy, Nov 2018

    CompTIA Mobility+, TCSL - Guadalajara 2018

    Certified Agile Leader, ScrumAlliance - Mexico City, Jun 2018

    Bitcoin and Blockchain Fundamentals Certification - IBM, Udemy, Dec 2017

    (SFC) Scrum Fundamentals Certified, Scrum.Org - Guadalajara, Jalisco, MX 2017

    Brazilian Portuguese Level B2 - Conexao Brasil - Guadalajara, Jalisco, MX 2015

    MCP - Microsoft Certified Professional - Kapellman, Mexico City, MX, 2010

    Dale Carnegie Training, Effective Communications and Human Relations - Centromex, Mexico City, MX

    Networking and Cabling Systems Certified Engineer - ANIXTER, Mexico City, MX

    See earned badges at:

    Business Experience:

    May 2013 - to present   Data Management Services and Governance / Data & Analytics Project Management / Agile Leadership
    Associate Consultant at Tata Consultancy Services - Guadalajara, Mexico

    Aug 2012 - May 2013   Technical Communications & Management
    inteliDocs / GBR Inversiones Inmobialiarias (Real State Investors) - Mexico City, Mexico

    Aug 2012 - Jul 2012   IT Governance / Business Process Analysis / Portfolio Management 
    MAXCOM Telecomunicaciones / GETECSA (Gestión de Tecnología S.A.) - Mexico City, Mexico

    Sep 2009 - Jul 2010   Project Management & Technical Writing
    inteliDocs / Gálvez Campos y Asociados (Accounting Bureau) - Mexico City, Mexico

    Jan 2003 – Feb 2009   Resource Planning and Workforce Management / Business Analysis / Contact Center Management
    RCI Global (Resort Condominiums International Mexico). Indianapolis, IN, USA / Mexico City, Mexico

    Mar 2002 - Dec 2002   Technical Writing Management / Project Management
    WeSolve / Microsoft Mexico - Mexico City, Mexico

    Aug 2000 – Mar 2002   Technical Writing Management
    ONSOFT Technologies - Mexico City, Mexico

    Jun 1998 - Jun 2000   Technical Writing / Business Process Engineering / Information Systems Audit & Consulting
    Grupo Cynthus / Aeromexico - Mexico City, Mexico



    Primary: e-Learning / Technical Communication / Data Analytics Specialist / IT Program Manager / Business Intelligence / Processes Improvement / Agile Leadership.
    Secondary: Management Consulting / Strategic Leadership / Resource Planning and Workforce Management / Knowledge Management / / Agile Coaching / Digital Transformation / .
    Attributes: Team player and agent of change / Cultural intelligence (CQ) / Strong communication and Multicultural skills / Community and Social Responsiveness / Servant Leader.




    Institute for Technical Writing, (On-line) 2000 – 2002

    Certified Professional Associate - Technical, Business, and Scientific Writing

    Escuela Bancaria y Comercial, Mexico City, MX, 1998 – 2000
    Banking and Financials / Administrative Sciences
    Universidad Anáhuac del Sur, Mexico City, MX, 1995 – 1997
    Marketing Degree


    Language Skills:

    Spanish: native
    English: very good in all skills (fluent conversations for business and technical topics)
    Portuguese: intermediate, read, written and spoken

    Toastmasters International: 
    Member since 2012.
    Society for Technical Communication ( 


    * MEX Passport and US VISA current. Able to relocate depending on job requirements and contractual conditions. *


    © 2020 Jorge Carlos Ponton