"Helping create a better future"   #IamGenAIready
 

Extensive experience on IT Solutions for Local, Regional & Global Customers. Has more than two decades working as IT Consultant for Process Re-engineering and Governance. A passionate eager self-paced learner, musician, technical writer, and speaker. Such mix of skills have allowed Jorge to acquire hands-on experience and specialized knowledge on different areas related with Industry 4.0 during the last years.

Always looking for opportunities to learn and serve the greater good, fostering collaboration, and continuous improvement, to develop a better version of oneself everyday. Helping colleagues to develop collective intelligence, to find an evolutionary purpose on which we can work together for the betterment of the community, and the world along. By promoting a Lean-Agile mindset, considering our diversity, equity, inclusion, and sense of belongingness.

Continued Learning Education:
 

Workplace Etiquette Essentials (TCSL) - Aug 2023
LBC: Workplace Coach - Coach Education Foundation Curricula (TCSL) - Aug 2023
TRANSCEND (TCS Talent DeveloIment) - Jun 2023
Remote Work Professional Certification - Feb 2023
Certified SAFe 6 Practice Consultant - Apr 2023
Certified SAFe 6 Agilist - Apr 2023

SAFe Ready to Train - Aug 2022
Certified SAFe 5 Program Consultant SPC - Jun 2022
SAFe RTE Course - May 2022
Scrum Master Professional Certificate - SMPC (CertiProf) - May 2022
Negotiation Associate (VMEdu Inc.) - Jan 2022
Certificate in Talent Development (TCS Talent Development) - Jan 2022

Certificate in Business Analysis (TCS Talent Development) - Nov 2021
Leadership: Find Your Everest Certificate (TCS Talent Development) - Nov 2021
Certificate in Blockchain Invogue - Insurance (TCS Talent Development) - Jun 2021
Six Sigma Yellow Belt (VMEdu Inc.) - May 2021
Lifelong Learning - Continuos Learner (CertiProf) Mar 2021
Remote Work and Virual Collaboraiton Professinal Certificate - (RWVCPC) - Mar 2021
KickOff Agile (PMI) - Mar 2021 
Certified SAFe 5 Agilist (SA) - Feb 2021

Data Visualization Tools - Advance Certification (TCS Talent Development) - Aug 2020
SAS Platform Administration: Getting Started, SAS Training - Jul 2020
(CSM) ScrumMaster Accredited Certification with Enterprise Scrum, ScrumAlliance - Jun 2015 - 2022
CAPM Certified Associate in Project Management (PMI) - Executrain - Zapopan, Jalisco, MX. Jun 2014 valid trhu 2027
SAFe 4 Agilist (SA) Certification, Scaled Agile - Apr 2020
The Agile Samurai Bootcamp, Udemy - Feb 2020

New Business Markets in the Internet of things (IoT), Udemy, Sep 2019
AWS Cloud Practitioner Essentials (Second Edition), Amazon Web Services, Aug 2019
AWS Business Professional Accreditation, Amazon Web Services, Aug 2019
Data Science Foundations, IBM Data Science Professional Certificate, Coursera, Jul 2019
IBM Data Science Orientation, Coursera, May 2019
Big Data Foundations, CognitiveClass, May 2019

Master Data Management, The Arts of Science - Udemy, Nov 2018
CompTIA Mobility+, TCSL - Guadalajara 2018
Certified Agile Leader, ScrumAlliance - Mexico City, Jun 2018

Bitcoin and Blockchain Fundamentals Certification - IBM, Udemy, Dec 2017
(SFC) Scrum Fundamentals Certified, Scrum.Org - Guadalajara, Jalisco, MX 2017
Brazilian Portuguese Level B2 - Conexao Brasil - Guadalajara, Jalisco, MX 2015
MCP - Microsoft Certified Professional - Kapellman, Mexico City, MX, 2010
Dale Carnegie Training, Effective Communications and Human Relations - Centromex, Mexico City, MX
Networking and Cabling Systems Certified Engineer - ANIXTER, Mexico City, MX

See some of the earned badges at: http://jcponton.mex.tl/

Corporate & Business Experience:
 

Feb 2021 - to present :: Agile Coach - Delivery Excellence Group / LATAM 
Associate Consultant at Tata Consultancy Services - Guadalajara, Mexico

May 2013 - Feb 2021 ::  Data Management Services and Governance / Data & Analytics Project Management / Agile Leadership
Assistant Consultant at Tata Consultancy Services - Guadalajara, Mexico

Aug 2012 - May 2013 ::   Technical Communications & Management
inteliDocs / GBR Inversiones Inmobialiarias (Real State Investors) - Mexico City, Mexico

Aug 2012 - Jul 2012 ::   IT Governance / Business Process Analysis / Portfolio Management 
MAXCOM Telecomunicaciones / GETECSA (Gestión de Tecnología S.A.) - Mexico City, Mexico

Sep 2009 - Jul 2010 ::  Project Management & Technical Writing
inteliDocs / Gálvez Campos y Asociados (Accounting Bureau) - Mexico City, Mexico

Jan 2003 – Feb 2009 ::  Resource Planning and Workforce Management / Business Analysis / Contact Center Management
RCI Global (Resort Condominiums International Mexico). Indianapolis, IN, USA / Mexico City, Mexico

Mar 2002 - Dec 2002 ::  Technical Writing Management / Project Management
WeSolve / Microsoft Mexico - Mexico City, Mexico

Aug 2000 – Mar 2002 ::  Technical Writing Management
ONSOFT Technologies - Mexico City, Mexico

Jun 1998 - Jun 2000 ::  Technical Writing / Business Process Engineering / Information Systems Audit & Consulting
Grupo Cynthus / Aeromexico - Mexico City, Mexico

Jul 1996 - Jun 1998 :: MKT Telemarketing Representative / Wire & Cable Specialist
ANIXTER de México - Mexico City, Mexico

Ene 1996 - Jul 1996 :: Outside Personal Contact / in-house Contact
Promotores Profesionales de Los Cabos - Cabo San Lucas,  Baja California Sur, Mexico

 

Competencies:
 

Primary: e-Learning / Technical Communication / Data Analytics Specialist / IT Program Manager / Business Intelligence / Processes Improvement / Blockchain Specialst / Agile Leadership / SAFe Practice Consultant SPC.
 
Secondary: Management Consulting / Strategic Leadership / Resource Planning and Workforce Management / Knowledge Management / / Agile Coaching / Digital Transformation / Innovation Management.
 
Attributes: Team player and Agent of Change / Cultural intelligence (CQ) / Strong communication and Multicultural skills / Community and Social Responsiveness / Servant Leadership and Collaboration / Diversity, Equity, Inclusion & Belongingness Champion.

Language Skills:
 

Spanish: Native
English: Very good (fluent conversations for business and technical topics) Advanced- Art of Articulation Trainer
Portuguese: Intermediate, read, written and spoken - Level B2

 

Volunteer Experience:
 

Comunidad Agile TCS Latam - TCS (2022 - up to date)
Corporate Social Responsibility - TCS/CECYTEJ Hackaton (2020)
Universidad Autonoma de Guadalajara - UAG - Admon de Proyectos de SW y Sistemas Automotrices (2019) 
Universidad Panamericana GDL - Eventos Multiculturales (2018) 
Toastmasters International : Member & Public Relations Rep. (2012-2016)
Universidad Iberoamericana CDMX - Information Technology Conferences & Seminars (2011-2012) 
Society for Technical Communication (STC.org) - (2000-2008)

* MEX Passport and US VISA current. Able to relocate depending on job requirements and contractual conditions. *